Again, thank you to you and your team for the value that your research gives us to make the RIGHT changes for the RIGHT results!
I would like to take the opportunity to extend our gratitude and excitement over the success of the customer clinics recently held. The entire day was highly engaging, interactive and gave us much insight into various facets of vehicle ownership, as seen through the eyes of our customers.
I would like to thank Michelle, Talya, Eleni and Kim on their tireless efforts in recruiting the participants, assisting in the facilitation of the customer clinic as well as preparing the workbook materials. Thank you to Gordon for your infectious energy and your unique ability of getting the best out of every participant.
The customer clinic displayed the bar-setting level of professionalism and proficiency Bateleur Brand Planning is known for.
I would like to extend a huge thank you from the entire team that was in attendance on Tuesday. It was truly insightful and your hospitality was second to none. We appreciated your open discussion and honest guidance. It enlightened us and broadened our thinking and approach. We look forward to more engaging sessions on this exciting journey.
Thank you for a very informative report back. I have a very clear idea of what we can do going forward.
We are in awe of the discipline and passion. Most importantly, the care you and your team shows in the work and our business.
Ithuba National Lottery
Thanks for the great work, the data was presented to our CEO and he was super impressed with your work. Well done to your “HOT” team.
Thanks team for some wonderful insights into The Times this morning.
Times Media Ltd
Thanks again for pulling out the stops to do the presentation today, ahead of the strategy session. Everything was clearly thoroughly worked and thought through. You gave us much to work on already.
Times Media Ltd
This is just a quick email to say thank you, it’s been almost two years since our workshop and research project. We are recording record sales month after month with records tumbling. There is an amazing benefit from having research done, facts rather than opinion drive the business strategy and having a whole team focused on the outcome of a fact-based strategy is amazing.
Bateleur has given me some really powerful stuff to work with. No doubt you’ve done the same for others. There are shining eyes out there because of you. I am deeply grateful for the impact you have made on me. The pebbles you have thrown into my pond have created ripples and waves that have and will continue to impact others very positively. Thank you!!
Thanks for your passionate presentation and contribution, it has provided a lot of food for thought and opportunities on our side!
My comments on the employee engagement survey would be as follows:
Well researched, well executed, well collated and extremely well delivered and unpacked. The attention to detail throughout the entire process is exceptional and the final product is pure platinum in the hands of any discerning leadership team. The information gathered will put you in a position where you are able to apply focused actions on “hot spots” in your organisation which need urgent attention. Do this exercise in your company as soon as possible and be sure to follow this up annually with specific measurement criteria.
Jennings and Associates
We have found the service provided by Bateleur to be both professional as well as friendly. We are happy with the research they have undertaken on our behalf over the years and the user-friendly manner in which the findings are work-shopped with us. I have no hesitation in recommending Bateleur for their competence and service.
First National Bank
They have provided us with invaluable insight into our customers. The Bateleur team is highly professional and enthusiastic about their customers’ business. Bateleur’s insightful analysis of the research has resulted in positive action within Game.
Over the past 12 years I have been using Bateleur Brand Planning for a range of research products. Gordon has provided us with great insights and strategy workshops that have assisted the business to deliver outcomes to grow our business.
Bateleur’s strengths are always in customisation that directly answers your questions and leads to greater consumer understanding, insights and outcomes.
McCann Global Health has enjoyed a multiyear partnership with Bateleur where we have worked on public and global health projects in South Africa. Bateleur demonstrated a high level of expertise, experience, rigor, and responsiveness.
Bateleur is deeply committed to and interested in public health and social impact. Based on our fruitful partnership, it is clear that Bateleur is committed to the improvement of population health and social services through market research and strategic communications.
McCann Global Health
We truly appreciate the value you add to our understanding of branding.
I really appreciate and acknowledge the extra mile and lending hand that Bateleur always extends to Toyota.
Personally, I would like to thank the team for their excellent support they have given me in co-ordinating these presentations. There were many reschedule adjustments etc which Bateleur have accommodated and supported interminably and timeously. It has been an absolute pleasure working with Bateleur.
Toyota South Africa has been making use of Bateleur for both small and very large, complex research projects for more than a decade. I have found them to be professional, thorough, and on time. Bateleur contributes hugely to our business by being innovative and through interpreting and presenting research data in ways that enable Toyota to make sound decisions.
A special THANK YOU for the superb presentation that you delivered today. Very insightful and enjoyable; also highly relevant for our strategic priorities and reinforces our approach on a number of fronts. PS at our exec meeting straight our CEO was already making reference to various pointers – clearly made an impact.
Thank you so much for doing this research pro bona and I can’t tell you how delighted I am with the results. It serves to confirm that we do have an opportunity to stir the collective conscious. We so appreciate your generosity.
Tribe (on behalf of the Nelson Mandela Foundation)
Thank-you very much for time and the organisation that went into the work. It was a pleasure to work with you and your team on this project. We learnt some fantastic insights that have assisted with our overall understanding of our target market and the category.
Forebrands (Pty) Ltd
Thank you so much for doing such a great job in break-neck speed! The business is really impressed, and we all thank you for your great efforts.
Thank you greatly for curation the masses of information and making sense of it for us. Also, your care for the work and passion is evident. I am glad we have you as partners. Not only did you do more than I intended but the highly professional manner in which everything was done one would have thought we were preferred customers de luxe!!! Your efficiency and pleasant way of doing business was so refreshing. Thanks for going the extra mile.
Mont Choisy Le Golf Corporate
Thank you so much for the great two days we had at Horizons. The exercises were fun and informative, and the insights made us all reconsider what we thought we knew. The knowledge that you have shared will hopefully translate to greater performance and more understanding of what we stand for as Brands.
Having worked with Bateleur before on other research projects we discussed our approach and developed an Employee Engagement and Customer Engagement survey. The insights gained from our customers formed the basis of our sales and marketing strategy for the next 24 months and proved invaluable. I would highly recommend the services of Bateleur if you would like to ensure you become more employee and customer centric in your daily approach.
STAEDTLER South Africa
A dynamic team of professional people who are very committed to provide the client with the service as expected.